Messaging6 min read
How the SmartEngage Inbox Works
Where customer conversations come from, how to read a thread, and how to reply with text, files or a template from the WhatsApp page in SmartEngage.
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Conversations
3 articles tagged Conversations.
Messaging5 min readThe 24-Hour Reply Window Explained
Why WhatsApp only lets you reply freely for 24 hours after a customer's last message, how SmartEngage shows the window, and how to reopen a conversation with a template.
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Conversion10 min readTurning WhatsApp Replies Into Sales
A reply is where the sale starts. Here is how to turn WhatsApp conversations into revenue without being pushy.
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